Enhance the life cycle. Ready to help.
Lenel’s Services group strives to provide our customers with the tools to optimize performance, efficiency, and reliability from their installations with a number of innovative and distinct offerings:
Turn to our Global Education Group to educate your personnel and service technicians (and receive factory certification) on your system’s hardware and software installation.
Our Technical Services Group (TSG) provides up to 24/7 phone support coverage and emergency service for our resellers and system users.
Professional Engineering Services (PES) supports our VAR and end users with available implementation optimization programs such as project management, enterprise deployment, third party application data sharing, system auditing, as well as a disaster recovery plan.
Remote Managed Services (RMS) provide basic care packages to keep your installation current and operating smoothly as well system enhancement offerings such as remote diagnostics and direct/after hours support.
Embedded Services (ES) offers a number of solutions ranging from an on-site or Lenel based dedicated technical program manager to an implementation system engineer and other programs tailored to your needs.
