Resolver Perspective

Perspective, Resolver's Incident Management software, provides access to enterprise platform to capture and report data relative to incidents, investigations and cases. Intelligently action and query your data for trending, risk mitigation and planning activities. Then, with the ability to accurately assess what is happening and its potential impact, you can make informed decisions that optimize performance and illustrate the effectiveness of your security operation.

With this integration, customers can have Perspective monitor OnGuard Alarms and take appropriate action when the alarms are triggered. Part of OnGuard’s devices and events are mapped to Perspective Site/Location & Class/Category data so when designated alarms are triggered, a dispatch and response can automatically be triggered. The integration also supports auto acknowledge of an alarm received from OnGuard.

The customer can decide via the interface what events at certain locations will force a dispatcher action. For example, if a Door Forced Open Alarm or Panic Alarm at Location X is triggered, when mapped in Perspective Connect as soon as the alarm is triggered, the integration then forces a dispatch and response record to be created in Perspective Dispatch. With that, various alerts, notifications and Standard Operating Procedures can be invoked.
 

OnGuard License Requirements:
Component License Option Part Number Comments
DataConduIT Maximum Number of DataConduIT Clients (SWG-1140) SWG-1140 One (1) DataConduIT license is required
Product Information OnGuard Certifications
Name Model Version Middleware
7.1
7.2
7.3
7.4
Perspective 5.3
Yes
Yes
Yes
No
Perspective 4.6
Yes
No
No
No