Overview
Lenel’s Professional Engineering Services provides customers with experienced, specialized professionals to ensure the success of complex, high-risk installations of every scale. This not only enables Value Added Resellers to complete high-level projects that they may not have the resources for, but also guarantees project success backed by the manufacturer.
Features
Features
- Software specialists in OnGuard® and supported third-party products:
- SQL & Oracle
- Networking
- Microsoft Clustering
- NEC Express Cluster
- Windows O/S
- Manufacturer support for advanced implementations
- Enterprise planning and deployments
- Level 1 Services
- OnGuard installations and upgrades
- System assessments
- Factory acceptance testing
- NEC FT installations
- Level 2 Services
- Enterprise planning, upgrades and deployments
- DataExchange imports
- DV assessments and planning
- PES Premium Plus
- NEC ExpressCluster planning and deployment
- Level 3 Services
- Database migrations and conversion
- Project planning and advisement
- Emergency service requests